Terms of Service

Last updated: April 2, 2026

1. Acceptance

By using Lumobot you agree to these terms. If you disagree, do not use the service.

2. Service

Lumobot provides an AI chatbot platform for businesses to embed on websites for customer engagement and lead capture.

3. Accounts

You are responsible for your account security, all activity under your account, and providing accurate information.

4. Acceptable Use

Do not use Lumobot for spam, impersonation, illegal activities, malware, or deceptive purposes.

5. Billing

Paid plans billed monthly. Cancel anytime from dashboard. Chatbot active until end of billing period. No partial refunds.

6. AI Responses

AI responses may occasionally be incorrect. You are responsible for reviewing and training your chatbot. Lumobot is not liable for decisions based on AI responses.

7. Intellectual Property

You own your content. Lumobot owns the platform. You get a non-exclusive license during your subscription.

8. Limitation of Liability

Service provided "as is." Total liability limited to amount paid in prior 12 months.

9. Governing Law

These terms are governed by the laws of the State of Connecticut.

10. Contact

Questions: support@lumobot.io