Last updated: April 2, 2026
We collect info you provide (name, email, business name, website) when creating an account, plus data from chatbot conversations, lead captures, and widget usage analytics.
To provide the Lumobot service, send transactional emails, provide support, and generate analytics. We do not sell your data.
Conversations are stored securely and accessible only by you. We use them to improve your specific chatbot, never to train other customers' bots.
We use TLS encryption, encrypted databases, secure auth, and regular audits. Infrastructure hosted on Vercel with Supabase PostgreSQL.
We use Anthropic (AI responses), Resend (email), Stripe (payments), Vercel (hosting), and Google Analytics.
Account data retained during subscription. Conversations retained 12 months. Request deletion at support@lumobot.io.
Lumobot is not HIPAA compliant. Do not use the chatbot to collect protected health information (PHI).
Privacy questions: support@lumobot.io